We’re Delivering The Best Customer Experience
In today’s increasingly technology driven marketplace, it is critical to keep up with the latest innovations and solutions in order to make the most of your investments and keep your business moving forward. So whether you are new to working with an IT Partner, or have worked with one for years, with Done At Desk you will find cost-efficient support, guidance and the inspiration you need to provide your business with a competitive advantage.
Done At Desk is a full-service solution provider. Our Corporate office is located in Mumbai, Maharashtra and we support remote sites across multiple state. We place our focus on leveraging our infrastructure and footprints to support a broad spectrum of organization with rapid deployment and emerging technologies.
Over the years, Done At Desk has evolved into an advanced solutions provider, focused on servicing customer and creating value through long term relationships that we build. We have established unique service level agreements (SLA’s) and fixed cost based on our customer’s needs and budget.
We strive to deliver more efficient, effective and relevant quality services and solutions tailored to the increasingly complex demands of organisations, in order to boost productivity of operations and maximise value for our customer. Done At Desk binds together business and technology.
Our Vision
“Adopt & Develop new methodologies to cater Technological changes day by day. Adding list of satisfied customer by providing resolution, guidance with all sort of solutions & helping them to opt the best out of it”
Our Mission
“High quality services leading towards customer satisfaction & ensuring to add value to them and developing sustainable competitive edge”
Our Belief
Customer service is very important for Done at Desk. We pride ourselves on it. We want our customers to be happy and profitable when using our Services.
Our Working Process
01
Understand
We understand the clients needs and requirement.
02
Plan & Feedback
We plan what will be best solutions and services and discuss with the client.
03
Implement
Our team implements the process across the company or relevant departments.
Area of Expertise
Main Strength of Sysmac IT Solutions lies in the blend of professionals, specialized and highly focused operation. Increasing customer’s awareness is the strength where it excels over its competitors. Our strength lies in our ability to blend current management practice and IT expertise into cost-effective Computer Aided Management Solutions, Products and Services.
- System analysis
- Business process reengineering
- Process development localization
- Customized and target oriented Workflow design
- Specialization in Client / Server and Internet / Intranet application and technologies
- Automation of Financial Institutions, Telco-Operators, Electronic Medias & Business Institutions with the latest development.
- Customized software development as ancillary product for deployed international software
- International software deployment - product development localization
- Network Monitoring/ Network Management Support
- Network, Security & Threat Management Solution
- Enterprise Server & Storage Solution
- Hardware at competitive price
- Desktop maintenance and support
- Server maintenance and support
- Production operations
- Disaster Recovery and Storage Management Solution
- Power Solution.
- Enterprise-grade LAN Cabling.
- Infrastructure Management Solution.
- Data Centre Operations and Service Delivery.
- Systems Integration.
- Project Management.
- Change/request implementation
- Project support
- Standby support
- E-business solutions
- Data conversion & data entry
What Our Clients Say
It's always a pleasure to work with Will and his team. They are personable, responsive, and results-oriented!
Sunil Mondkar
IT-Head Lijjat Papad
Your thoughtfulness and support of AMC is very much appreciated. You are a very dear friend to the Chamber, and I want to assure you that your confidence in AMC will be justified.
Sandip Patil
IT Axis Bank
Great results. Enjoyable to work with, and most importantly, enabled us to have the presence on the web we needed to conduct business in today's market.
Mohd Minhag
IT CG
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